Terms of service

Terms and Conditions (T&Cs)

1. Scope of Application
These T&Cs apply to all orders placed via our online shop and are directed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity. Entrepreneurs are natural or legal persons who act in the exercise of their commercial or independent professional activity. Please note that failure to comply with these T&Cs constitutes a breach of contract, which may lead to the rejection of returns or replacement deliveries. We request that you first resolve any issues directly with us before contacting payment service providers such as PayPal or Klarna.

2. Contractual Partner, Conclusion of Contract, and Correction Options
By placing the products in our online shop, we make a binding offer to conclude a contract. You can place the products in the shopping cart without obligation and change your entries at any time before completing the order. The contract is concluded when you click the order button. After submitting the order, you will receive a confirmation via email. Please note that our legal notice (Impressum) does not serve as a return address. Our 30-day money-back guarantee does not serve as a substitute for the statutory right of withdrawal. For general returns due to dissatisfaction, a 14-day return policy applies. Outstanding payments are to be paid immediately and within a maximum of 7 days.IMPORTANT:
The delivered goods may differ in size designation from your order, as we use international size specifications. This discrepancy relates exclusively to the designation, not the measurements. The specified measurements are always correct and consistent regardless of the size designation.
Example: You order 3XL but receive 2XL – this is the same size with identical measurements, merely with a different international designation. Do not worry: you will always receive exactly the measurements or size you ordered.

3. Contract Language and Storage of the Contract Text
The contract language is German. We store the contract text and send you the order data as well as our T&Cs in text form. For security reasons, the contract text is no longer accessible via the internet.

4. Delivery Conditions

We offer free shipping to Germany, Austria, and Switzerland. Shipping is carried out exclusively by mail; self-collection is not possible. Deliveries to packing stations (Packstationen) are excluded. Should an order nevertheless be addressed to a packing station or should an incorrect delivery address lead to non-deliverability or a return, we will charge a shipping fee for the re-delivery, the amount of which depends on the package weight. Important: A refusal of acceptance does not count as a return and does not entitle you to a refund. Packages that are intentionally not accepted will be destroyed; the purchase amount remains due in full.

5. Payment Methods
The following payment methods are available in our shop:

• Prepayment: After selecting this payment method, you will receive our bank details via email. The goods will be shipped after receipt of payment.

• Credit Card: You provide your credit card details, and the payment is carried out automatically after authentication.

• PayPal: You will be redirected to PayPal to confirm the payment. In the event of a dispute, a processing fee may apply. If a dispute is opened by the customer with PayPal, an additional processing fee will be charged regardless of the outcome. These costs will be invoiced to the customer as they are transferred from us to them. Should PayPal issue a refund despite proper delivery or refused return by the customer, the full amount must also be repaid.

• Klarna: We assume no liability for reminder fees or late payments by the customer to the respective payment provider. Please note that if a dispute is opened by the customer with Klarna, an additional processing fee will be charged regardless of the result. These costs will be invoiced to the customer as they are passed on from us to them. Should Klarna issue a refund even though delivery was properly carried out or the customer refused the return, the full amount must also be reimbursed.

• Apple Pay: Payments are possible via the Safari browser. You must authenticate yourself and confirm the payment.

• Giropay: After ordering, you will be redirected to your bank's website to confirm the payment.

• Paydirekt: You will be redirected to the paydirekt website to confirm the payment.

• Amazon Pay: You can select your delivery address and payment method stored with Amazon before completing the ordering process.

6. Retention of Title
The goods remain our property until full payment has been made.

7. Warranty and Guarantees
The statutory liability for defects applies. For used goods, claims for defects are excluded after one year from delivery. Further restrictions do not apply to claims based on damage to life, body, or health or in the case of intentional breach of duty.The statutory warranty does not cover damage caused by improper use, natural wear and tear, or insufficient care. This includes, in particular, external influences such as contact with water, sweat, sunlight, or chemical substances (e.g., perfume, creams, or cleaning agents). Our legal notice refers to an online service used on a country-specific basis. Please note that the color of an alloy may change if handled improperly. This does not constitute a defect within the meaning of the warranty and does not justify a liability claim against the seller. Digital products, especially e-books, are excluded from exchange and refund. Upon completion of the purchase and provision of the download, the customer expressly agrees that the execution of the contract will begin and the right of withdrawal for digital content expires. If a free e-book is provided to the customer as part of an order (e.g., as a gift, bonus, or addition from a certain order value) and a return of the main order, a refund via the payment provider, or a refusal of payment subsequently occurs, the regular retail price (RRP) of the e-book will be invoiced in full. This applies as soon as the digital product has been provided or downloaded. The offsetting or subsequent debiting is binding and independent of the outcome of the refund for the main order. A warranty only applies if a verifiable defect already existed upon receipt of the goods. Furthermore, we point out that color and lighting conditions in images may deviate from the actual appearance – such deviations do not constitute grounds for complaint. The contract is concluded with gnbos limited, flat 2304, 23/f ho king comm centre, 2–16 fa yuen street, mong kok. Our goods are shipped to the customer from Asia. We are not a German company and do not have a location in Germany; this can be verified via the respective tracking number. Returns must be made to the respective warehouse from which the goods were originally shipped. In the event of an approved return, the buyer undertakes to pack the package securely and send it to our warehouse. The costs of the return will not be borne by us. By purchasing, you accept our General Terms and Conditions (T&Cs) as well as the right of withdrawal.

8. Liability
We are liable for damages caused by us, our legal representatives, or vicarious agents without limitation in the event of injury to life, body, or health, as well as in the case of intentional or grossly negligent breach of duty. In the case of slight negligence, liability is limited to foreseeable damage. Returns are possible within 30 days; postage is borne by the buyer.

9. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find here: ODR platform. We are willing to participate in an out-of-court arbitration procedure before a consumer arbitration board. The competent body is the Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de.